Our intended audience for this service is AUR students, faculty and staff.

Privacy: Instant Messaging sessions will be saved for purposes of improvement; however, identifying information about the users will be deleted.

What do I need to do to get started?
If you already have an account with AOL, Yahoo, or Google Talk for instant messenger services, add our screenname AURLibraryAskUs. For MSN you will need to add AURLibraryAskUs@hotmail.com.

If you are new to instant messenging, you will need to register for an account and screenname and either download free software or use a web-based version.

• AOL Instant Messenger (AIM) (or AIM Express, which requires no download)
  Add AURLibraryAskUs to your Buddy List: Double click on AURLibraryAskUs to send a message to reference staff.
• Yahoo Messenger (or Yahoo Web Messenger, which requires no download)
  Add AURLibraryAskUs to your Friend List; Double click on AURLibraryAskUs to send a message to reference staff.
• MSN Messenger
  Add AURLibraryAskUs@hotmail.com to your Contact List: Double click on AURLibraryAskUs to send a message to reference staff.
  
• Google Talk

Add AURLibraryAskUs to your Contact list. Double click on AURLibraryAskUs to send a message to reference staff.